Website Services

Website Backups & Recovery

Automatic backups and a tested way to get your site back if something goes wrong.

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The problem this solves

Many sites rely on a hosting backup that nobody has ever tested. When a hack, a bad update or a deleted file strikes, the backup turns out to be missing, old or unusable.

What is included

  • Automatic daily or weekly backups
  • Copies stored away from your hosting
  • Regular restore tests
  • Step-by-step recovery plan
  • Help restoring when something fails

An example from the countryside

Illustrative example

A butcher’s site is rebuilt overnight after a failed update, with the last orders intact, because backups were running and had been tested.

How it works

  1. Find out what is wrong

    We start with an audit of speed, security, accessibility and content, and explain the findings in plain English.

  2. Agree what matters

    You choose the priorities and we confirm the scope, the access we need and a realistic timeline.

  3. Do the work carefully

    Changes are made on a copy first where possible, backed up and tested before they go live.

  4. Report and support

    You get a short summary of what changed and an easy way to ask for the next thing.

What we need from you

We normally need access to your hosting, domain and website login, and a named person who can approve changes. If those details have been lost we can help you recover them.

Questions about website backups & recovery

How long are backups kept?

We agree a retention period with you, typically a few weeks of daily copies, balanced against storage.

Do backups include the database?

Yes. A site backup should include files and the database, otherwise orders and posts are lost.

Talk to us about website backups & recovery

Tell us what you need. We will explain the options in plain English and give you a clear next step.

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